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引领英语教师都是经过严格的筛选、初试、培训、考核,合格后方可上岗,优中选优,为学员提供专业的英语教育服务,引领英语中外教不仅教学经验丰富、风趣幽默,更擅于激发学员学习兴趣、改善学员正确先进的学习方法,提高学员的英语水平。
我们的教学团队
引领英语的教学采用“教练式”的方式,除了正常的教学之外,课后全程跟踪,陪伴式学习,根据学员的学习进度和要求,处理学员遇到的任何问题
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明星中教团队
我们的每一位中教老师都经过引领英语严格筛选,至少拥有4-15年的口语教学经验,专业八级,发音纯正,bec高级证书,高级口译证书,拥有大型国际论坛翻译、大型国际家具展口译、国际知名企业培训经验等,他们经验丰富,熟知英语学习的重点,帮助学员强化英语应用,扫清学习障碍,让学员口语学员最大幅度的提升
资深外教团队
每一位外教老师都都经过严格的培训,经过多方面的考核,并且达到合格要求,他们拥有纯正的口语、来自以英语作为母语或官方语言的国家、毕业于国际知名学府、善于帮助学员提高英语水平,让学员在纯英文环境下学会英语快速表达思维方式。
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展会接待客户英语口语 展会上常用的英语口语

行业新闻

  现在国家日益强大起来,中国的企业不仅仅是在国内发展,还可以通过国外贸易,将自己企业的产品销售到海外,而企业通过展会的形式,打开对外的窗口,这个也是一个机遇。展会接待客户英语口语都有哪些呢?  如何与外国客户沟通,以及接待技巧,这个就需要事先先做好准备,主要可以从心理准备,接待工作准备,和外国客户信息掌握情况这三个方面入手。  心理准备工作:提到这一点,主要是外国的客户是想到国内寻找赚钱合作的,都是想找一个稳重地道的,向一些慌慌张张的,手忙脚乱的,不切实际的这样的,外国的客户是不愿意交往的。  接待工作的准备:需要准备当外国客户参观的时候以及进行交谈需要的物品,比如可以准备公司产品介绍,宣传小册子之类的,公司的产品,便于携带的,还可以准备像是一些小食品糖果,咖啡,茶等。  外国客户信息掌握工作:这个主要是从外国客户的信息进行一个大概的了解,大到外国客户的国家文化,外国客户企业的背景,实力,经营情况等,小到外国客户的年龄,爱好,以及习惯等。  接待技巧可以有,这个外国客户是哪一个国家的人,是想来国内寻求什么合作的,现在对哪些投资项目比较感兴趣等等,了解外国客户一些信息,这样才可以知己知彼,更快达成合作。  自我介绍(寒暄)  1.It’s an honor to meet.很荣幸认识你。  2.Nice to meet you.很高兴认识你。  3.How do I address you?如何称呼您?  4.May I have your business card please?  5.How do I pronounce your name?你的名字怎么读?  6.Let me introduce you to Mrs.Qiu Sales Supervisor of our company.  7.让我介绍你认识,这是我们的主管,邱小姐。  8.It’s going to be the pride of our company.这将是本公司的荣幸。  9.Excuse me for interrupting you.请原谅我打扰你。  10.I’m sorry to disturb you.对不起打扰你一下。  11.Excuse me a moment.对不起,失陪一下。  12.Excuse me.I’ll be right back.对不起,我马上回来。  13.I would like to ask you a favor.我可以提出一个要求吗?  14.Would you let me know your fax number?可以告诉我您的传真机号码吗?  15.I could not catch your question.Could you repeat it,please?我没听清楚你们的问题,你能重复一次吗?  关于产品  1.What line of business are you in?你做哪一行?  2.No wonder you're so experienced.怪不得你这么有经验。  3.I'd like to recommend our new FPV fly camera board.我们想推荐我们新的fpv航拍摄像板。  4.This is our most recently developed product.这是我们最近开发的产品。  5.(That sounds like the product we had in mind.那种产品好像就是我们所想要的。)  6.I'm sure you'll be pleased with this product.我敢保证你会喜欢这种产品的。  7.I'm really positive that this product has all the features you want.我确信这种产品有各种你所要的款式。  8.I strongly recommend this product.我强力推荐这种产品。  9.If I were you,I'd choose this product.如果我是你,我就选择这种产品。  10.We've already had a big demand for this product.这种产品我们已有很大的需要求量。  11.This product is doing very well in foreign countries.这种产品在国外很畅销。  12.They've met with great favor home and abroad.这些产品在国内外很受欢迎。  13.Our product is competitive in the international market.我们的产品在国际市场上具有竞争力。  14.Let's move on to what makes our product sell so well.让我来说明是什么原因使我们的产品销售得那么好。  15.Let me tell you about our product.关于产品一事让我向你说明。  16.Good.That's just what we want to hear.很好,那正是我们想要听的。  17.Our product is lower priced than the competition.我们产品价格低廉,具有竞争力。  18.Our service,so far,has been very well-received by our customers.到目前为止,顾客对我们的服务质量评价甚高。  19.One of the real pluses of this product is that it is of very high quality and of compact size.这种产品的真正优点之一就是高质量和小体积。  20.Certainly.And we also have test results that we're sure you'd be interested to read.当然,同时我们也有测试结果,我们相信你们会有兴趣看的。  21.If you are interested,I will prepare a list of them.如果您感兴趣的话,我可以列表让你参考。  22.We regret that the goods you inquire about are not available.很遗憾,你们所询货物目前无货。  23.I don't think you'll have any difficulty in pushing sales.我认为你推销时不会有任何困难。  24.How about feed-back from your retailers and consumers?你们的零售商和消费者的反映怎样?  25.This is the pricelist,but it serves as a guide line only.Is there anything you are particularly interested in.这是价格表,但只供参考。是否有你特别感兴趣的商品?  26.Do you have specific request for packing?Here are the samples of packing available now,you may have a look.你们对包装有什么特别要求吗?这是我们目前用的包装样品,你可以看下。  27.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted are competitive.不知道您认为我们的规格是否符合你的要求?我敢肯定我们的价格是非常有竞争力的。  关于公司  1.Our company has been a OEM&ODM factory for video camera in shenzhen since 2006.  2.Our raw materials all meets RoHS standards.  3.We believe that the quality is the soul of an enterprise.我们认为质量是一个企业的灵魂。  4.Therefore,we always put quality as the first consideration.因而,我们总是把质量放在第一位来考虑。  5.Quality is even more important than quantity.质量比数量更为重要。  6.All products have to pass strict inspection before they go out.所有产品出厂前必须要经过严格检查。  7.No one can match us so far as quality is concerned.就质量而言,没有任何厂家能和我们相比。  关于价格  1.Thank you for your inquiry.Would you tell us what quantity you require so that we can work out the offer?谢谢你询价。为了便于我方提出报价,能否请你谈谈你方需求数量?  2.To a certain extent,our price depends on how large your order is.在某种程度上,我们的价格就得看你们的定单有多大。  3.In general,our prices are given on a FOB basis.通常我们的报价都是FOB价  4.Could you tell me which kind of payment terms you’ll choose?能否告知你们将采用那种付款方式?  5.Our business has become more and more difficult since the competition grew.随着竞争的加剧,贸易越来越难做了。  6.But the market prices are changing frequently.但是市场价格随时都在变化。  7.I can assure you the prices we offer you are very favorable.我敢保证我们向你提供的价位是合理的。  8.My offer was based on reasonable profit,not on wild speculations.我的报价以合理利润为依据,不是漫天要价。  9.Moreover,we’ve kept the price close to the costs of production.再说,这已经把价格压到生产费用的边缘了。  10.While we appreciate your cooperation,we regret to say that we can’t reduce our price any further.虽然我们感谢贵方的合作,但是很抱慊,我们不能再减价了。  11.They are still lower than the quotations you can get elsewhere.这些报价比其他任何地方都要低得多。  12.I can show you other quotations that are lower than yours.我可以把比贵公司报价低得多的价目表给你看看。  13.When you compare the prices,you must take everything into consideration.当你在考虑对比价格时,首先必须把一切都要考虑进去。  报价后  1.Welcome to our factory.欢迎到我们工厂来。  2.You'll know our products better after visit our factory.参观工厂后您会对我们的产品有更深的了解。  3.We would be glad to start business with you.我们很高兴能与贵公司建立贸易往来。  4.Your desire coincides with ours.我们双方的愿望都是一致的。  5.Do you think there is something wrong with the contract?你认为合同有问题吗?  6.I still have some questions concerning our contract.就合同方面我还有些问题要问。  7.We are always willing to cooperate with you and if necessary make some concessions.我们总是愿意合作的,如果需要还可以做些让步。  8.If you have any comment about these clauses,do not hesitate to make.对这些条款有何意见,请尽管提,不必客气。  9.We'd like you to consider our request once again.我们希望贵方再次考虑我们的要求。  10.It's up to you to decide.这主要取决于你。  11.Keep in touch.保持联系。  12.Thank you for coming.谢谢你的光临。Don’t mention it.别客气。  展会接待客户英语口语  1.I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。  2.You're going out of your way for us,I believe.我相信这是对我们的特殊照顾了。  3.It's just the matter of the schedule,that is,if it is convenient for you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。  4.I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。  5.Would it be possible for me to have a closer look at your samples?可以让我参观一下你们的产品陈列室吗?  6.It will take me several hours if I really look at everything.如果全部参观的话,那得需要好几个小时。  7.You may be interested in only some of the items.你也许对某些产品感兴趣。  8.I can just have a glance at the rest.剩下的部分我粗略地看一下就可以了。  9.They've met with great favor home and abroad.这些产品在国内外很受欢迎。  10.All these articles are best selling lines.所有这些产品都是我们的畅销货。  11.Then we'd have some ideas of what you'll be needing.那么我们就会心中有点儿数,知道你们需要什么了。  12.I can't say for certain off-hand.我还不能马上说定。  13.Better have something we can get our hands on rather than just spend all our time talking.有些实际材料拿到手总比坐着闲聊强。  14.It'll be easier for us to get down to facts then.这样就容易进行实质性的谈判了。  15.But wouldn't you like to spend an extra day or two here?你们不愿意在北京多待一天吗?  16.I'm afraid that won't be possible,much as we'd like to.尽管我们很想这样做,但恐怕不行了。  17.We've got to report back to the head office.我们还要回去向总部汇报情况呢。  18.Thank you for you cooperation.谢谢你们的合作。  19.We've arranged our schedule without any trouble.我们已经很顺利地把活动日程安排好了。  20.Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it?这是我们为你和你的朋友拟定的活动日程安排。请过目一下,好吗?  21.If you have any questions on the details,feel free to ask.如果对某些细节有意见的话,请提出来。  22.I can see you have put a lot of time into it.我相信你在制定这个计划上一定花了不少精力吧。  23.We really wish you'll have a pleasant stay here.我们真诚地希望你们在这里过得愉快。  24.I wonder if it is possible to arrange shopping for us.我想能否在我们访问结束时为我们安排一点时间购物。  25.Welcome to our factory.欢迎到我们工厂来。  26.I've been looking forward to visiting your factory.我一直都盼望着参观贵厂。  27.You'll know our products better after this visit.参观后您会对我们的产品有更深的了解。  28.Maybe we could start with the Designing Department.也许我们可以先参观一下设计部门。  29.Then we could look at the production line.然后我们再去看看生产线。  30.These drawings on the wall are process sheets.墙上的图表是工艺流程表。  31.They describe how each process goes on to the next.表述着每道工艺间的衔接情况。  32.We are running on two shifts.我们实行的工作是两班倒。  33.Almost every process is computerized.几乎每一道工艺都是由电脑控制的。  34.The efficiency is greatly raised,and the intensity of labor is decreased.工作效率大大地提高了,而劳动强度却降低了。  35.All produets have to go through five checks in the whole process.所有产品在整个生产过程中得通过五道质量检查关。  36.We believe that the quality is the soul of an enterprise.我们认为质量是一个企业的灵魂。  37.Therefore,we always put quality as the first consideration.因而,我们总是把质量放在第一位来考虑。  38.Quality is even more important than quantity.质量比数量更为?38 Quality is even more important than quantity.质量比数量更为重要。  39.I hope my visit does not cause you too much trouble.我希望这次来参观没有给你们增添太多的麻烦。  40.Do we have to wear the helmets?我们得戴上防护帽吗?  41.Is the production line fully automatic?生产线是全自动的吗?  42.What kind of quality control do you have?你们用什么办法来控制质量呢?  43.All products have to pass strict inspection before they go out.所有产品出厂前必须要经过严格检查。  44.What's your general impression,may I ask?不知您对我们厂总的印象如何?  45.I'm impressed by your approach to business.你们经营业务的方法给我留下了很深的印象。  46.The product gives you an edge over your competitors,I guess.我认为你们的产品可以使你们胜过竞争对手。  47.No one can match us so far as quality is concerned.就质量而言,没有任何厂家能和我们相比。  48.I think we may be able to work together in the future.我想也许将来我们可以合作。  49.We are thinking of expanding into the Chinese market.我们想把生意扩大到中国市场.  50.The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company.我此行的目的正是想探寻与贵公司建立贸易关系的可能性。  51.We would be glad to start business with you.我们很高兴能与贵公司建立贸易往来。  52.I'd appreciate your kind consideration in the coming negotiation.洽谈中请你们多加关照。  53.We are happy to be of help.我们十分乐意帮助。  54.I can assure you of our close cooperation.我保证通力合作。  55.If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。  56.Is there any way of ensuring we'll have enough time for our talks?我们是否能保证有充足的时间来谈判?  57.So our evenings will be quite full then?那么我们的活动在晚上也安排满了吗?  58.We'll leave some evenings free,that is,if it is all right with you.如果你们愿意的话,我们想留几个晚上供你们自由支配。  59.We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

前台英语对话 前台常用英语对话

行业新闻

  前台接电话时,不可以简单的回答“Hello”,而应报上自己的公司或所属单位的名称。例如:“Hello,this is Information Desk.”[您好,这里是问询处]。或者“Information Desk speaking.May I help you?”[问询处,请问您要服务吗?],前台外线打错电话时,可以回答:I am afraid you have the wrong number,[不好意思,您打错电话了]。或This is the LI JIA Hotel,2234-1156,[这里是丽嘉酒店,电话是2234-1156]。这里整理了一些前台英语对话,快来一起看看吧。  Dialogue 1  Mr.Hussein与Rose所在公司的销售经理Mr.Shelli预约在11:30会面,看Rose怎样接待如约前来的Mr.Hussein。  ROSE:Good morning.Can I help you?  MR HUSSEIN:Good morning.Is this Modern Office Ltd.?  ROSE:Yes it is.  MR HUSSEIN:I have an appointment with the Sales Manager at 11:30.  ROSE:May I have your name,please?  MR HUSSEIN:Hussein.Omar Hussein.I'm from the Gulf Trading Company.  ROSE:Let me see...Ah yes,Mr.Hussein.Please take a seat,Mr.Hussein.I'll tell the Manager's Secretary you are here.  (DIALS)  MARIA:Mr.Shelli's Office.  ROSE:Hello Maria,this is Reception.Mr.Omar Hussein is here.He has an appointment with Mr.Shelli at 11:30.  MARIA:Mr.Omar Hussein?  ROSE:Yes,he's from the Gulf Trading Company.  MARIA:Oh,yes,that's right.I'll come and fetch him now.  ROSE:Thanks.(REPLACES PHONE)Mr.Shelli's secretary is coming down now.  MR HUSSEIN:Thank you.  MARIA:Mr.Hussein?  MR HUSSEIN:Yes,that's right.  MARIA:I'm the Sales Manager's secretary.Please come this way.I'll take you to his office.  Dialogue 2  一般的访客都是提前有预约的,但也会有些没有预约的"不速之客"。这个时候前台应该怎样接待这些客人呢?我们看看Rose是怎么做的吧。  MR LI:Good morning.  ROSE:Good morning.Oh,Mr.Li.How are you?  MR LI:I'm fine,thanks,and you?  ROSE:Oh,busy as usual.Do you want to see Mr.Shelli?  MR LI:Yes,please.  ROSE:Have you an appointment?  MR LI:Er...No,I haven't.You see,I only arrived in the country this morning.  ROSE:Well,I know he's busy at the moment but I'll ask his secretary when he'll be free.Please sit down.  MR LI:Thank you.  (DIALS)  MARIA:Mr.Shelli's office.  ROSE:Oh,hello Maria.It's reception again.I have Mr.Li here.He hasn't an appointment but he'd like to see Mr.Shelli.When will he be free?  MARIA:Let me see...Well,hmmm,he'll be free about 12:30.Can Mr.Li wait?  ROSE:(TO MR LI)Mr.Shelli will be free about half past twelve.Can you wait?  MR LI:What's the time now?  ROSE:It's nearly 12:00.  MR LI:Oh that's fine.I'll wait.  ROSE:(TO MARIA)Maria,Mr.Li will wait.  MR LI:Right.I'll fetch him when Mr.Shelli's free.  ROSE:Thanks.(REPLACES PHONE)(TO MR LI)She'll come and fetch you later.  MR LI:Thank you.  Dialogue 3  公司里常来的客户前台一般都熟悉,当然有时也会有陌生人来访。这不,Mr.Lefere来赴约了,且看Rose如何来处理。  MR LEFERE:Good morning.  ROSE:Good morning.Can I help you?  MR LEFERE:Er,yes.I have an appointment with Mr.Shelli at 10:15.  ROSE:May I have your name please?  MR LEFERE:Paul Lefere...from the International Hotel Group.  ROSE:Thank you.Please take a seat,Mr.Lefere,and I'll phone Mr.Shelli's office.  (DIALS)  MARIA:Mr.Shelli's office.  ROSE:Hello,Maria.This is Reception.Mr.Lefere is here for his 10:15 appointment.  MARIA:Oh yes Rose.Mr.Shelli's expecting him.He is in Room 9 on the first floor.  ROSE:Thanks.(REPLACES PHONE)Mr.Lefere,would you please go up to Room 9 on the first floor.Mr.Shelli's expecting you.  MR LEFERE:Room 9 on the first floor.  ROSE:That's right.The stairs are on the left.  MR LEFERE:Thank you.      Dialogue 4  A:X Company.Good morning.  B:Good morning.I want to speak to Mr.Adams,the manager of your Advertising Department.Could you put me through,please?  A:Well,may I know who is calling?  B:John Wang from Y Company,Beijing,China.  A:One moment,please.(After a while)Mr.Wang?  B:Yes.  A:I'm afraid Mr.Adams is on another line.Would you like to hold on a minute or will you call back?  B:I'll call back in half an hour.Thanks.  A:Very good.Good-bye.  B:Good-bye.  英语基础能力偏弱的同学可以根据以下的翻译进行对比训练,基础较好的学员也不要松懈,看看你的理解和以下成都美联英语为你提供的公司前台接电话英语对话翻译是否有偏差吧。  A:X公司,早上好。  B:早上好。我想和你们广告部经理亚当斯先生通话,你帮我接通好吗?  A:好的,能知道是哪位打来的吗?  B:是中国北京Y公司的约翰·王。  A:请等一下。(一会儿后)王先生吗?  B:是的。  A:亚当斯先生正在通话中。您想等一会儿,还是过几分钟再打过来呢?  B:我半小时后再打吧。谢谢。  A:好的。再见。  B:再见。

打电话英语对话,从自我介绍开始电话交谈

行业新闻

  在打电话和歪果仁聊天的时候,你能很愉快的一起交流吗?今天小编就整理了一些打电话英语对话,大家一起来学习吧。  Introductions  以自我介绍开始电话交谈:“Hello,this is Peter Jones.如果你在接电话的时候对方没有表明他是谁,你可以说:“May I ask who's calling,please?”  Asking for someone/Making a request  如果你打电话给特定的某个人的话,那么你得用礼貌的问句来表达意图,例如“May I speak to Rachel Smith,please?”当你只知道分机号码却不知道人名的时候你可以说:“Could I have extension number 635?”但如果打电话是有特定的目的,那最好是这么说:“I'm calling to make a reservation.”  Holding and transferring  “Please hold”是电话语言中表示“等一下”。当你需要transferred(转接)到另一部分机,你常会听到:“Connecting your call…”或者“Please hold,I'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话,你可能会听到简短的一句话,“Hello,please hold!”在接线员将你转到另一条线之前。  Leaving a message  当你打电话的对象不在或不能接听电话时,准备好留言。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话,他们会问:“Would you like to leave a message?”或者你可以说,“May I leave a message?如果想要对方回电话的话,千万别忘了留你的电话号码。这被称作call back number.  Asking the speaker to slow down  如果你不确定你能听懂所有的英语对话,一定要坦诚。直接告诉对方:“My English isn't very strong,could you please speak slowly?”大部分的人会赞许你的诚实并很高兴这么做。  Write it down  如果你觉得用英语打电话还有点紧张的话,把要讲的事先写下来将很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的思绪并且如果在通话过程中有任何疑问的话也能作为借鉴。  Remember your manners  在通话中使用文明礼貌的语言是非常的重要。在请求别人时请使用类似的短语,“Could you”,和“Please”,并且总是记得以“Thank you”和“Goodbye”结束通话!  电话英语情景对话  A:Stone Corp.Hi,Mary speaking.隐四通公司,您好,我是Mary。  B:Hello,I’d like to speak to Mr.Hunter,please.你好,我想找Hunter先生。  A:May I ask who is calling,please?请问您是哪位?  B:My name is Herbert Wood of IBM Computer Company.我是IBM电脑公司的Herbert Wood.  A:Thank you,Mr.Wood.One moment,please…(into PBX)Mr.Hunter,Mr.Wood of IBM Computer Company is on the line.谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。  C:Can you find out what he wants?你可以问他有什么事吗?  A:Yes,Mr.Hunter.(to caller)I’m sorry to have kept you waiting,Mr.Wood.Mr.Hunter is rather busy right now and would like to know what you wish to speak to him about.  好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。  B:Yes,I want to buy some computer software and talk about developing some other software.I don’t know whether he is interested in that or not?是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。  A:I see.Thank you very much,Mr.Wood.Would you wait a moment,please?(to PBX)Mr Hunter,Mr.Wood wants to buy some computer software.  我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。  C:I see.Put him on line two.好的,请转到2号线。  A:Yes,Mr.Hunter.(To caller)Mr.Wood,I’m very sorry to have kept you waiting.I’ll put you through to Mr.Hunter.  好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。  A:Good afternoon,Sales Department.May I help you?下午好,销售部,我能帮你什么忙吗?  B:Could I speak to Mr.Bush,please?可以和Bush先生说话吗?  A:I’ll see if he is available.Who shall I say is calling,please?我要看一看他是否在。请问我得告诉他谁打来的?  B:John Smith.  A:Hold the line,please.Mr.Bush is in a meeting with the Managing Director at the moment,I’m afraid.Can I help you?  请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?  B:Well,I want to discuss with him the new contract we signed last week.好的,我想跟他讨论一下我们上星期签订的合同。  A:I don’t think the meeting will go on much longer.Shall I ask him to call you when he is free?我想会议不会开得太久,我让他有空给你打电话,好吗?  B:Yes,that would be easiest.是的,那样最好了。  A:Could I have your name again,please?请再一次告诉我你的姓名,好吗?  B:Yes.It’s John Smith.好的,我叫John Smith。  更多经常内容,点击商务谈判情景英语对话了解更多!

商务谈判情景英语对话 只要一直yes就ok了?

行业新闻

  其实欧洲人、美国人是非常喜欢那种interactive1的人的,你不需要太拘谨,不需要什么都yes。今天小编整理了一些商务谈判情景英语对话,一起来学习吧。  在两个人对话的时候,适当的时候要称呼对方。假如你在对话中经常称呼对方,对方也会称呼你,这样可以让客户很容易对你有印象,这样对后续跟踪客户好处多多。非英语的名字,象北欧人的名字,我们根本不知道怎么发音,很多法国人的名字不是按英语发音的,要注意,你不会读可以直接问客户,这是不失礼的。荷兰和德国人的姓有很多是2个单词的,一定不能只读最后一个单词。i.e.Caroline van Bommel,这个女的你可以称呼为:Ms.van Bommel。气氛足够好的情况下,你可以直接称呼对方的单名。母语是英语的人说话可能会很快,没有停顿的。你可以让别人稍微慢一点,这是不失礼的。千万不要没有听懂就接客户的话。否则客户会觉得和你沟通很困难。很容易就走掉了。  在客户坐下来以后,你可以问客户你可以给我多少时间。How much time are you available?这样可以体现你对客户行程的尊重,也可以让你自己根据时间来掌握沟通的内容。老外只要坐下来以后,要让老外多说,在你完全明白的情况下,再介绍你自己。和欧洲人美国人谈的时候,你可以让客户简单的说一下此行的目的。希望找一些什么样的供应商。有的客户不会直接回答你,有的客户会告诉你。  假如你有幸碰到头衔是Director,Vice President等职务的买家,要多说一些战略性的东西。这些人来展会不是为了1个柜2个柜来的。他们很多是来找战略性伙伴的(Strategic Partners)。所以你要有放长线钓大鱼的功力。假如你自己工厂实力可以的话,要主动的邀请这些人访问你的工厂.这些职位的人很多学历很高,有些人有MBA background.所以,有点喜欢听比较酸的话。这些人开口闭口就是:value,global supply chain,private label,costs,partnership,bottom line等等。你可以这样说:We are one of the top 3 private label suppliers in the global market.Our producing capacity is more than 50,000,000,000,000/units each week.Furthermore,you know,the knowledge and the know-how2 sometimes is more important than the machines and equipments.Fortunately,we have accumulated enough producing and management know-how from our long-term co-operation with XXXX company.I am sure we can help you to reduce your international sourcing costs,we can help you to increase your bottom line.just let me know how I can create value.  客户有权利问你很多问题,其实你也是有权利问客户的。下列问题你可是试着问问看,对你了解客户好处多多:How can you evaluate your suppliers?很多客户不愿意直接回答你,因为确实太难了,你可以补充一句,just generally speaking,not the detailed3 principles.What's your purchasing plan for next season?  假如是零售商:How many stores does your company have?  假如是中间商:Do you distribute your goods only in your domestic market?Or in the whole  Europe?Which country is your biggest market?不能直接问谁是你最大的客户,这样太敏感了。  在展览会最后一两天的时候,你可以问:What do you think about the trade show?Did you find everything which you need exactly?你问这种问题很容易可以从客户那里得到你们整个行业的情况,客户的观点对你是很有价值的。同时,你也间接的问客户了客户还有什么东西没有找到,说不定你可以帮上客户的忙,假如你刚好也有这种产品的话,客户也会把定单下到你这里。人没有办法衡量的话,怎么样才叫好呢?大公司的买家基本上都是至少大学学历,很多都受过专门的采购培训,他们内部有一套定量的评估体系的。所以,最好是用你本行业的定量术语来表达,假如本行业没有定量术语,就直接说,We have supplied our products for XXXXX company for 5 years,and XXXX company is quiet satisfied for our quality.So I believe we can meet or exceed your quality requirements.这个XXXX公司最好是客户应该知道的,和客户差不多同类档次的,或者高一点点,不要高太多的。否则要误解的。  其实,大公司的买手最关心的不是price,quality,而是:reliability4.差不多的商品,买手从不同的供应商购买,价格有点小差距,国外的公司是可以接受的。但是,买手找的供应商出问题的话,那问题就大了,欧洲还好一点,美国可以马上就走人。所以,我们假如能站在客户的角度考虑问题,要让买手觉得你在所有的供应商里面,你是最reliable的,包括质量,价格,长期供货能力等等。总之,你是在和客户沟通,而不是被审问。一定要interactive。  商务谈判情景英语对话  A:So,thank you for coming,everyone.It's really a pleasure to see you all here.First of all,may i suggest you take a look at the agenda i sent you?Would you like to make any comment on that?  B:Yes,i wonder if we can begin with shipment question first.We really need to come to an agreement on that before anything else.  A:That's true,but it's also a very difficult issue.That's the reason why i put it last.I thought it might be a good idea for us to start with the points we have in common.We'll move on to the shipment issue after that.  B:All right.That sounds reasonable.  A:Well,before we go any future,I would like to say strongly how i feel that it's in both our interest to reach an agreement today.The market is becoming even more competitive and our combied strength will give us some big advantages,not least in terms of the dealer network.Now,i think Richard would like to say a few words about that.  点睛注释:  1.make comments on sth对某事进行评论  Example:Would you make comments on our women's garments in current design?您对我们流行女装款式有何评论?  Oh look very nice!哦,看起来很漂亮!  2.have sth.in common:有共同点  Example:The two firms have very little common in selling strategies.这两家公司在销售策略上没有什么共同点.  3.in the interest of:符合......的利益  Example:The stable and healthy business relations are in the interest of our sides.稳定健康的贸易关系符合双方的利益.     更多精彩内容,点击接待客户英语口语了解更多。

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